Customers really are THAT STUPID
Apr. 29th, 2009 11:24 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
mercy_angel_09I must take a moment to thank ![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
travellyr for introducing me to [The customer is] Not Always Right, a site that chronicles the stupidity of customers in retail and other service industries who believe that the old adage, "The customer is always right." The hilarious part of this is if you've worked in the service industry at all, and have dealt with morons like this before, you will find this site so hilarious you might have some trouble breathing as you troll through the archive.
This one goes out to my friends who play Pokemon. XD
(Note: Pokemon is a game with various creatures that simulate animals in it. When a Pokemon has no hit points, or HP, is is considered “fainted.” Many mistake this for something serious, but it is easily remedied by healing your Pokemon in a specific building.)
Customer: *storms up to desk* “I DEMAND A REFUND!”
(She slams a copy of Pokemon Platinum on the counter.)
Clerk: “Certainly, what seems to be the problem?”
Customer: “My freaking fire monkey DIED! See?”
(She pulls the DS from her pocket, turns it on, enters game, and shows the clerk that her Pokemon [a chimchar] has no HP.)
Clerk: “Well, I can…erm…revive your ‘fire monkey’ if you’d like.”
Customer: “What are you, some freaking Pokemon priest?! MY FIRE MONKEY IS DEAD!”
Clerk: “No, no, look.”
(The clerk controls her character to go to a Pokemon Center and heal up her Pokemon.)
Me: “There, all better.”
Customer: “THANK YOU! YOU SAVED MY FIRE MONKEY! HOW CAN I EVER REPAY YOU?!”
Clerk: “Um…no problem, ma’am. Glad to help.”
Customer: “AND SO HUMBLE! YOU SAVED MY FIRE MONKEY!” *leaves store*
Seriously people - how stupid can the consumers actually be. It's a serious train wreck, which is probably why Trav and I find it so damn entertaining. And because we have both worked retail and have both had to deal with retards like this.
travellyr for introducing me to [The customer is] Not Always Right, a site that chronicles the stupidity of customers in retail and other service industries who believe that the old adage, "The customer is always right." The hilarious part of this is if you've worked in the service industry at all, and have dealt with morons like this before, you will find this site so hilarious you might have some trouble breathing as you troll through the archive.This one goes out to my friends who play Pokemon. XD
(Note: Pokemon is a game with various creatures that simulate animals in it. When a Pokemon has no hit points, or HP, is is considered “fainted.” Many mistake this for something serious, but it is easily remedied by healing your Pokemon in a specific building.)
Customer: *storms up to desk* “I DEMAND A REFUND!”
(She slams a copy of Pokemon Platinum on the counter.)
Clerk: “Certainly, what seems to be the problem?”
Customer: “My freaking fire monkey DIED! See?”
(She pulls the DS from her pocket, turns it on, enters game, and shows the clerk that her Pokemon [a chimchar] has no HP.)
Clerk: “Well, I can…erm…revive your ‘fire monkey’ if you’d like.”
Customer: “What are you, some freaking Pokemon priest?! MY FIRE MONKEY IS DEAD!”
Clerk: “No, no, look.”
(The clerk controls her character to go to a Pokemon Center and heal up her Pokemon.)
Me: “There, all better.”
Customer: “THANK YOU! YOU SAVED MY FIRE MONKEY! HOW CAN I EVER REPAY YOU?!”
Clerk: “Um…no problem, ma’am. Glad to help.”
Customer: “AND SO HUMBLE! YOU SAVED MY FIRE MONKEY!” *leaves store*
Seriously people - how stupid can the consumers actually be. It's a serious train wreck, which is probably why Trav and I find it so damn entertaining. And because we have both worked retail and have both had to deal with retards like this.
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
I'm a big fan...
Date: 2009-04-29 07:33 pm (UTC)Chase
Re: I'm a big fan...
Date: 2009-04-29 08:59 pm (UTC)I had a lady argue with me over sales tax. We were selling the Pepsi Cubes for $3.99, with the special discount card and the coupon that had been printed in the weekly ad. She had the card, and the coupon, and the cost of the Pepsi came to be $3.99, plus the sales tax which made it $4.32.
She asked me why she had to pay $4.32 when it was only supposed to be $3.99. I calmly explained that with the card and the coupon that it was ringing up at $3.99, and what made it $4.32 was the $0.33 sales tax that is applied to carbonated beverages and prepared food in the state of Washington. I assumed that she she was a life-long Washington resident, or had at least been in the state long enough to know that we do have sales tax on those particular items.
She started ranting and raving that because the ad said that the Pepsi was $3.99 in the ad, that was all she had to pay. I showed her the coupon and pointed to the fine print that said that it was $3.99, plus applicable taxes. I said (again) that there was the $0.33 state and local sales tax (which all together is about 8.3% of the purchase price). She continued to rant and rave about how I was stealing the $0.33 and that we were false advertising and it finally ended when she declared that she would never shop in our store again.
The customer who had been patiently waiting behind her the whole time and watched the whole exchange called out to her as she left, "Don't let the door hit you on the way out!"
I wanted to hug the man.
Just to put things in perspective, at that time we were selling the Pepsi Cubes (24 cans of pop) for about eight bucks each as the regular price. The fact that she was getting so much off (roughly half-off) even WITH the tax makes it highly entertaining to those of us who were working that night.